Sunday, June 20, 2010

If Air Travel Worked Like Health Care

I've recently been to a seminar on applying lean techniques in health care. Two speakers reported on the implementation of lean systems at Beth Israel Deaconess Medical Center. Then we heard something from an ex-employee of Toyota about their culture.

The introductory video was on the question "If Air Travel Worked Like Health Care". See for yourselves:

If you can't see the video, click here.

I've also collected a review copy of "On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry" by John Toussaint and Roger Gerard. Stay tuned for a post on that!


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